Help and support

Need help with WeldCanvas? Email [email protected]. Tell us your device (iPhone, iPad, Android or computer), what you were doing, and what went wrong. A screenshot helps.

Common answers

• Get my designs on a new phone: sign in with the same account, or tap "Restore purchases" on the Account page (in the iPhone app, use the same Apple ID).
• My projects are gone: projects are saved on the device. If you were signed in, sign in again and they sync back. If you were not signed in, they were only on that device.
• Delete my account: in the app, More → Account → Delete my account.
• Refunds: see the Refund Policy.
• Stop emails or partner offers: use the unsubscribe link, or untick the partner-offers box in More → Account.

WeldCanvas is a planning tool, not engineering advice. For anything that carries people, animals or loads, is towed, or floats, have a qualified engineer check your build (see Terms of Use, section 1).

EZ Live Productions LLC, 5528 Blue Heron Dr, Bonanza, OR 97623.